MAISE – Privacy Policy

Last updated: January 2nd, 2026

This Privacy Policy explains how MAISE (“MAISE”, “we”, “us”, or“our”) collects, uses, stores, and shares personal data when you use our website and services (the “Platform”).

MAISE is committed to protecting your privacy and handling personal data in a transparent and lawful manner.

‍1. Who We Are MAISE
‍MAISE operates an online platform that enables music artists to create individual project pages through which fans may support music projects in exchange fornon-financial rewards.

For thepurposes of applicable data protection laws, MAISE acts as a data controller in respect of personal data collected through the Platform.

‍2. Scope of This Policy
‍This Privacy Policy applies to:
- Visitors to the MAISE website
- Fans who support artists through the Platform
- Artists who create and manage project pages

This Policy does not apply to third-party websites or services linked from MAISE.

‍3. Personal Data We Collect
‍We may collect the following categories of personal data:
‍a. Information You Provide Directly
- Name
- Email address
- Account details (for artists)
- Messages or communications sent through the Platform
- Shipping details (where required for rewards)

‍b. Payment Information
‍Payments are processed by third-party payment providers.
MAISE does notstore full payment card details. Payment providers may collect:
- Billing information
- Transaction data

Their processing is governed by their own privacy policies.

‍c. Automatically Collected Information
- IP address
- Device and browser information
- Usage data (pages viewed, interactions)
- Cookies and similar technologies

‍4. How We Use Personal Data
We use personal data to:
- Operate and maintain the Platform
- Enable artist project pages and fan contributions
- Communicate with users about Platform activity
- Process transactions via third-party providers
- Improve Platform performance and security
- Comply with legal and regulatory obligations

We do not sell personal data.

‍5. Legal Bases for Processing (UK GDPR)
‍We process personal data on the following lawful bases:
- Contractual necessity – to provide Platform services
- Legitimate interests – to operate, secure, and improve MAISE
- Legal obligation – where required by law
- Consent – where applicable (e.g. marketing communications)

‍6. Artist and Fan Relationships
‍MAISE provides a technology platform only.
- Artists are independent third parties
- Any data shared by fans with artists is used at the artist’s own discretion
- MAISE is not responsible for how artists handle personal data outside the Platform

Artists are responsible for complying with their own data protection obligations.

‍7. Artist Fulfilment Disclaimer (PrivacyContext)
‍MAISE does not:
- Control how artists fulfil rewards
- Guarantee delivery of merchandise, content, or events
- Accept liability for artist actions or omissions
Any personal data shared for fulfilment purposes is used solely at the artist's responsibility.

‍8. Data Sharing
‍We may share personal data with:
- Payment processors
- Website hosting and infrastructure providers
- Analytics and security service providers

All third parties are required to process data in accordance with applicable data protection laws.

We do not share personal data for advertising, resale or unrelated commercial purposes.

‍9. International Data Transfers
‍Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:
- Adequacy decisions
- Standard contractual clauses

‍10. Data Retention
‍We retain personal data only for as long as necessary to:
- Provide Platform services
- Comply with legal obligations
- Resolve disputes

When no longer required, data is securely deleted or anonymised.

‍11. Your Rights
‍Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure
- Restrict or object to processing
- Request data portability

Requests can be made using the contact details below.

‍12. Cookies
‍MAISE uses cookies and similar technologies to:
- Enable core website functionality
- Analyse usage and improve performance
- You can control cookies through your browser settings.

‍13. Security
‍We implement appropriate technical and organisational measures to protect personal data. However, no system is completely secure, and MAISE cannot guarantee absolute security.

‍14. Children
‍MAISE is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

‍15. Changes to This Policy
‍We may update this Privacy Policy from time to time.

Continued use of the Platform after changes are posted constitutes acceptance of the updated Policy.

‍16. Contact Us
‍For privacy-related questions or requests, contact: MAISE
‍
Email: info@maise.app